Do you have a conflict crisis?
Have the issues between your staff reached crisis level? Is productivity at an all-time low due to a recent blow-up between two or more staff? Have you run out of ideas as to how to deal with this dispute?
The Conflict Coach can provide bespoke mediation services. We know that a one-off mediation between two parties is unlikely to resolve a conflict between two staff members once and for all.
We work with the parties but we also work with and support management through this difficult period for long term outcomes that everyone can live with.
Do you spend most of your day putting out fires? Are you managing a team that struggles to get their work done due to ongoing conflict and drama? A team in conflict creates a huge amount of work for management. Teams engaged in conflict are unproductive, ineffective and stressed out. There is often an increase in unplanned leave and meeting deadlines becomes problematic. Team members can also spend a lot of the day gossiping and worrying about what is going to happen next. They are looking for evidence that confirms their suspicions that things are going wrong and that their teammates are trying to undermine them.
We can help teams develop a better understanding of what is triggering the conflict; identify what unites them and develop strategies about how to better manage conflict so that they can get on with the job.